Confidentiality (pdf)*
(Requirements)
(Information Release without Consent)
(Information Release with Consent)
(Appeals - Record Access)
(Case Management Tips)
(Examples)
Non-Discrimination (pdf)*
(Requirements)
(Examples)
Application Process (pdf)*
(Requirements)
(Components of the Application)
(Process)
(Additional Information)
Interview - Role of Case Manager (pdf)*
(Requirements)
(Interview - Basic Areas)
(Role of the Case Manager)
(Examples)
(Additional Information)
Assessment (pdf)*
(Requirements)
(Additional Information)
Family Violence Screening (pdf)*
(Requirements)
(Definition of Family Violence)
(Identifying Possible Family Violence)
(Referral Process)
(Waivers)
(Verification)
(Examples)
(Additional Information)
Substance Abuse (pdf)*
(Requirements)
(Penalties)
(Substance Abuse Screening)
(Local Department/MCO/Treat Provider Interaction)
(Verification)
(Case Management Tips)
(Examples)
(Additional Information)
Agreement (pdf)*
(Requirements)
(Examples)
(Additional Information)
Verification (pdf)*
(Requirements)
(Examples)
(Additional Information)
Fraud (pdf)*
(Requirements)
(Additional Information)
Quality Control (pdf)*
(Requirements)
(Non-Cooperation)
(Examples)
(Additional Information)
Decisions (pdf)*
(Requirements)
(Decision Timeliness)
(Case Decisions)
(Other Requirements)
(Verification)
(Examples)
(Additional Information)
Decision Notices (pdf)*
(Requirements)
(Examples)
(Additional Information)
Payment Date (pdf)*
(Requirements)
(Pro-Ration Calculation)
(Case Management Tips)
(Examples)
(Additional Information)
Eligibility Periods (pdf)*
(Requirements)
(Examples)
(Additional Information)
Narrative (pdf)*
(Requirements)
(Typing/Technical Requirements)
(Tips for Narrative Writing)
(Examples)
Case Record (pdf)*
(Requirements)
(Documents - Never Retired)
(Documents - Retired at Redetermination or Annually)
(Documents - Retained until No Longer Applicable)
Referrals (pdf)*
(Requirements)
(Referrals)
(Verification)
(Examples)
(Additional Information)
Computer Matches (pdf)*
(Requirements)
(Inquiry Matches)
(CARES Automated Matches)
(Matches Run by Office of the Inspector General)
Correctional Facilities Agreement (DPSCS) (pdf)*
(Requirements)
(Division of Correction Responsibilities )
(Local Department Responsibilities)