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100 Household Composition (pdf)*
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100.1 Purpose
100.2 General Food Stamp Household Definition
100.3 Required Household Combinations
100.4 Boarders
100.5 Individuals in Foster Care/Kinship Care Subsidized Guardianship Program
100.6 Ineligible Individuals and Households
100.61 Ineligible Immigrants
100.62 Disqualified Individuals
100.63 Residents of Institutions
100.7 Special Eligibility Situations
100.8 Non-Household Members
100.9 Verification
100.10 Designating the Head of Household
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101 Strikers (pdf)*
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101.1 Purpose
101.2 Definition of a Striker
101.3 Determining Striker Status and Eligibility
101.4 Verification and Reporting
101.5 Work Registration
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102 Students (pdf)*
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102.1 Purpose
102.2 Student Status
102.3 Eligibility Requirements
102.4 Definition of Work Study
102.5 Work Registration
102.6 Enrollment Status
102.7 Income and Resources
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103 Residents of Shelters for Battered Women and Children (pdf)*
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103.1 Purpose
103.2 Definition of Shelter
103.4 Income and Resources
103.5 Expedited Service
103.6 Action on Changes to Former Households
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104 Self-employed Households (pdf)*
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104.1 Purpose
104.2 General Information
104.3 Work Registration
104.4 Resources
104.5 Special Income Considerations
104.6 Income Computation
104.7 Self Employment Earned Income Deduction
104.8 Self Employed Farmer
104.81 Definition of Self Employed Farmer
104.82 Basic Standards
104.83 Computing Income and Farm Expenses
104.84 Shelter Portion of the Farm
104.85 Tobacco "Pounds" (Rights)
104.86 Garnishment and Bankruptcy
104.87 Specific Types of Payments
104.88 Farm Losses Offset Against Other Income
104.89 Earned Income Deduction
104.891 Verification
104.892 Making Changes
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105 Households With Boarders (pdf)*
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105.1 Purpose
105.2 General Information
105.3 Income From Boarders
105.4 Allowable Costs of Doing Business
105.5 Computing Income
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108 Households Containing Non-member (pdf)*
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108.1 Purpose
108.2 General Information
108.3 Nonmembers of a Household
108.4 Ineligible Members
108.5 Treatment of Income, Deductions and Resources of:
Individuals who do not meet the Citizenship, or Eligible
Immigrant Status
Able-bodied Adults without Dependents who are not Meeting
the Work Requirements
Individuals Disqualified for Failure to Provide a Social
Security Number
108.6 Treatment of Income and Resources of a Member who is
Ineligible because of a Disqualification
108.7 Other Ineligible Household Members
Chart - Counting Income, Resources and Deductions of Ineligible
Household Members
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109 Other Special Households (pdf)*
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109.1 Purpose
109.2 Group Living Arrangement (GLA)
109.21 Definition
109.22 Verification of Facility Status
109.23 Customer Eligibility Requirements
109.24 Authorized Representative
109.25 Determining Eligibility and Benefits
109.26 Use of Food Stamp Allotment
109.27 Responsibilities of GLA Facility
109.28 GLA Center Responsibility and Liability
109.29 Misuse of Food Stamp Funds
109.3 Veterans and Surviving Spouses/Children
109.31 Eligible Persons
109.32 Permanent Disabilities under the Social Security Act
109.33 Verification
109.4 Elderly and Disabled Living with Others
109.41 Definition
109.42 Determining Individual Household Status
109.43 Determining Disability
109.44 Verification of Separate Status
109.5 Residents of Treatment Centers for Drug Addiction and Alcoholism
109.51 Verification of Facility Status
109.52 Eligible Persons
109.53 Authorized Representatives
109.54 Case Processing for Residents of Treatment Centers
109.55 Resident Rights
109.56 Budgeting
109.57 Responsibilities of Treatment Centers
109.58 Treatment Center Responsibility and Liability
109.59 Misuse of Food Stamp Funds
109.6 Residents of Homeless Shelters
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110 Residency (pdf)*
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110.1 Residency
110.2 Residency Requirements
110.3 Verification
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115 Categorical Eligibility (pdf)*
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115.1 Definition
115.2 Categorically Eligible Individuals and Households
115.3 Application Processing
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120 Citizenship and Immigrant Status (pdf)*
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120.1 Determining Immigration Status
120.2 U.S. Citizen or non-citizen National
120.3 Qualified Immigrants
120.4 mmigrants who have Lived in the United States for Five Years
120.5 Immigrants Eligible during the 5-Year Ban on Immigrant Eligibility
120.6 Immigrant Children
120.7 Disabled Immigrants
120.8 Elderly Immigrants Lawfully Residing in the U.S. on August 22, 1996
120.9 Work Quarters
120.10 Military Connection
120.11 American Indians and Hmong or Highland Laotians
120.12 Immigrants who are Victims of Severe Trafficking in Persons
120.13 Immigrants who have been Battered or Subjected to Extreme Cruelty
120.14 Verification of Immigration Status
120.15 Responsibility of the Local DSS to Obtain Verification
120.16 Status of Household while Awaiting Verification of Eligible Immigrant Status
120.17 Ineligible Immigrants
120.18 Reporting Illegal Immigrants
120.19 Calculating the Countable Income and Resources from an Ineligible Immigrant
120.20 Case Processing
Chart - Qualified Immigrant Categories under the 1996 Welfare and Immigration Laws
Chart - Desk Guide to Immigrant Eligibility Effective 10/1/03
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121 Sponsored Immigrants (pdf)*
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121.1 Definitions
121.2 Deeming of a Sponsor’s Income and Resources for Immigrants
Admitted under the Affidavit of Support
121.3 Steps For Determining Eligibility
121.4 Eligible Sponsored Immigrant's Responsibilities
121.5 Awaiting Verification
121.6 Over issuance Due to Incorrect Sponsor Information
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122 Migrants (pdf)*
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122.1 Purpose
122.2 General Information
122.3 Definition of a Migrant Worker
122.4 Applications
122.5 Household Concept
122.6 Residency and Identity
122.7 Work Registration
122.8 Resources
122.9 Excluded Income
122.10 Destitute households
122.11 Income From a Terminated Source
122.12 Income From a New Source
122.13 Application
122.14 Certification Periods
122.15 Recertification
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130 Work Registration (pdf)*
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130.1 Purpose
130.2 General Policy
130.3 Registration Procedure
130.4 Determination of Exemption Status
130.5 Statutory Exemptions from Work Registration
130.6 Individual Exemptions
130.7 Categorical Exemptions (Remote Areas)
130.8 Local Department Responsibility
130.9 Food Stamp Employment and Training Program (FSET) Voluntary Participants
130.10 FSET Requirements
130.11 Loss of Exemption Status
130.12 Failure to Comply
130.13 Good Cause for Failure to Comply with FSET
130.14 Ending a Disqualification
130.15 Suitable Employment
130.16 Registrant Proof of Unsuitability
130.17 Participation of Strikers
130.18 Voluntary Quit
130.19 Determination of Voluntary Quit
130.20 Exemptions from Voluntary Quit Provisions
130.21 Good Cause for Voluntary Quit
130.22 Verification
130.23 Ending a Voluntary Quit Disqualification
130.24 Able Bodied Adults Without Dependents (ABAWDs)
130.25 ABAWD Policy Examples
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200 Resources (pdf)*
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200.1 Purpose
200.2 General Information
200.3 Included Resources
200.31 Countable Resources
200.32 Jointly Owned Resources
200.33 Resources of Non-Household Member
200.4 Excluded Resources
200.41 Excluded Resources
200.42 Handling Excluded Funds
200.43 Verification
200.5 Transfer of Resources
200.51 Acceptable Transfers
200.52 Establishing a Disqualification
200.53 Determining the Length of the Disqualification
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201 Treatment of Licensed Vehicles (pdf)*
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201.1 Purpose
201.2 General Information
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210 Income (General Information) (pdf)*
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210.1 Purpose
210.2 General Information
210.3 Included Income
210.31 Earned Income
210.32 Self-employment Income
210.33 Unearned Income
210.34 Income of an Ineligible or Disqualified Individual
210.35 Third Party Payments
210.36 Failure to Comply with a Federal, State, or Local
Means-Tested Assistance Program
210.4 Verification
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211 Excluded Income (pdf)*
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211.1 Purpose
211.2 General Information
211.3 Excluded Income
211.4 Verification
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212 Deductions (pdf)*
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212.1 Purpose
212.2 General Information
212.3 Allowable Deductions for Households with Aged/Disabled Members
212.4 Allowable Deductions for All Other Households
212.5 Standard Deductions
212.6 Earned Income Deduction
212.7 Dependent Care Deduction
212.8 Excess Medical Expense Deduction
212.9 Excess Shelter Deduction
212.10 Homeless Shelter Allowance
212.11 Child Support Deduction
212.12 Action While Awaiting Verification
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213 Determining Monthly Income/Expenses (pdf)*
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213.1 Purpose
213.2 General Information
213.3 Determining Income
213.4 Determining Deductions
213.41 Billed Expenses
213.42 Averaging Expenses
213.43 Anticipating Expenses
213.44 Conversion of Deductions
213.5 Calculating the Child Support Deduction
213.6 Rounding
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214 Utility Allowances (pdf)*
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214.1 Eligibility for Utility Allowances
214.2 Prorating the Allowances When Utility Costs are Shared
214.3 Telephone Allowance
214.4 Actual Utility Costs
214.5 Examples of Utility Allowance Policy
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400 Filing an Application (pdf)*
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400.1 Purpose
400.2 General Policy
400.3 Filing an Application
400.4 Initial Contact with Potentially Eligible Households
400.41 In-Person Contact
400.42 Telephone Contact
400.43 Mail Contact
400.44 Filing an Electronic Application
400.5 Applicant Contacts the Wrong Office
400.6 Providing a Copy of the Application to the Household
400.7 Withdrawing an Application
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401 Screening for Expedited Service (pdf)*
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401.1 Purpose
401.2 Expedited Service Criteria
401.3 Identifying Households Requiring Service
401.4 Screening for Expedited Service
401.5 Expedited Service Standard
401.6 Interviews
401.7 Telephone Interview
401.8 Special Procedures for Expediting
401.9 Expedited Food Stamps - Questions and Answers
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402 Interviews (pdf)*
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402.1 Purpose
402.2 Face to Face Interview
402.3 Home Visits
402.4 Waiver of Face to Face Interview
402.5 Content of the Interview
402.6 Scheduling of Interviews
402.7 Felony Drug Conviction and Substance Abuse
402.71 Background
402.72 Ineligibility due to a Felony Drug Conviction
402.73 The Role of the Case Manager
402.74 Compliance
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403 Customer Rights and Responsibilities (pdf)*
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403.1 Purpose
403.2 Rights under the Privacy Act of 1974
403.3 Confidentiality
403.4 Household Access to Case File
403.5 Right to Apply
403.6 Right to Nondiscrimination
403.7 Discrimination Complaints
403.8 General Complaints
403.9 Supervisory Conference/Fair Hearing
403.10 Responsibility of the Household to Cooperate
403.11 Responsibility to Report Changes
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404 Head of Household/Authorized Representative (pdf)*
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404.1 Purpose
404.2 Head of Household
404.3 Authorized Representative
404.4 Drug/Alcohol Treatment Centers
404.5 Group Living Arrangement (GLA) Facilities
404.6 Restrictions on Authorized Representatives
404.7 Disqualification of an Authorized Representative
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405 Social Security Numbers (pdf)*
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405.1 Purpose
405.2 Participation Requirement
405.3 Obtaining Social Security Numbers
405.4 Special Processing for Expedited Services
405.5 Failure to Comply
405.6 Good Cause/Failure to Comply
405.7 Ending Disqualification
405.8 Verification at Application
405.9 Verification at Recertification
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406 Normal Processing Standards (pdf)*
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406.1 Purpose
406.2 Month of Application
406.3 30-Day Standard
406.31 Approval
406.32 Denial
406.4 Delays in Processing
406.5 Determining Fault
406.6 Delays Caused by the Household
406.7 Delays Caused by the Agency
406.8 Delays Beyond 60 Days
406.81 Agency at Fault, Case Information Complete
406.82 Agency at Fault, Case Incomplete
406.83 Household at Fault
406.9 Food Stamp Joint Application Processing Procedures between
Social Security Administration and Local Departments of Social Services
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408 Verification (pdf)*
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408.1 Purpose
408.2 Definition
408.3 Mandatory Verification at Application (Normal Processing)
408.4 Mandatory Verification at Application (Expedited)
408.5 Verification of Questionable Information
408.6 Optional Verification
408.61 Optional Verification Requirements
408.62 Types of Optional Verification
408.63 Optional Verification Provisions
408.7 Verification at Recertification
408.8 Verification at Interim Change
408.9 Types of Verifications
408.91 Documentary Evidence
408.92 Collateral Contact
408.10 Discrepancies
408.11 Narration
408.12 Public Assistance (PA) and Supplemental Security
Income (SSI) Households
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409 Income Eligibility (pdf)*
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409.1 Purpose
409.2 General Policy
409.3 Calculation of Net Monthly Income
409.4 Determining Benefit Level
409.5 Change of Eligibility Standard
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410 Certification Periods (pdf)*
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410.1 General Policy
410.2 Length of Certification Periods
410.3 Change in Length of Certification Periods
410.31 Shortening a Certification Periods
410.32 Unclear Information
410.33 Public Assistance Households (TCA, TDAP, PAA)
410.34 Lengthening a Certification Period
410.4 Certification Notices to Households
410.5 Application for Recertification
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411 Proration Tables (pdf)*
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411.1 Purpose
411.2 Determination of Initial Allotment
411.3 Use of the Food Stamp Allotment Proration Table
411.4 Multiplication Factors
Chart - Food Stamp Allotment Proration Table
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412 Prorating Initial Allotment (pdf)*
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412.1 Purpose
412.2 Definition of Initial Allotment
412.3 Determining Eligibility
412.4 Determining Initial Allotment
412.5 Rounding
412.6 Prorating $10 Minimum Benefit
412.7 Expedited Service
412.8 Public Assistance (PA) or Supplemental Security
Income (SSI) Households (Categorical eligibility)
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420 Reporting Changes (pdf)*
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420.1 Purpose
420.2 Household Responsibility to Report Changes
420.21 Simplified Reporting Requirements
420.22 Customer Notification of Simplified Reporting(SR) Requirements
420.23 Normal Change Reporting Requirements
420.3 Change Report Form
420.4 Local Department Action on Changes
420.5 Increase in Benefits
420.51 Normal Changes
420.52 Expedited Changes
420.6 Verification-Increase in Benefits
420.7 Decrease in Benefits
420.8 Unclear Information
420.9 Failure to Report a Change
420.10 Mass Changes
420.101 Federal Adjustments to Eligibility Standards,
Allotments and Deductions; State Adjustments to Utility Standards
420.102 Mass Changes in Public Assistance
420.103 Mass Changes in Federal Benefits
420.104 Administrative Hearings and Continuation of Benefits
420.11 Cash Assistance Households (TCA, RCA, TDAP, PAA)
420.12 Transitional Food Stamp Benefits
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430 Notice of Adverse Action (pdf)*
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430.1 Notice of Adverse Action
430.2 Timely Advance Notice
430.3 Adequate Advance Notice
430.4 Exemptions from Notice Requirements
430.5 Cash Assistance (CA) or Supplemental Security
Income (SSI) households (Categorical Eligibility)
430.6 Optional Adequate Notice
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440 Recertification (pdf)*
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440.1 Purpose
440.2 General Policy
440.3 Notice of Expiration
440.4 Face to Face Interview
440.5 Verification
440.6 Timely Application for Recertification
440.7 Action on Timely Re-Applications
440.8 Delayed Processing
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460 Administrative Hearings (pdf)*
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460.1 Purpose
460.2 Availability of Hearings
460.3 Notification of the Right to Request an Administrative Hearing
460.4 Time Period for Requesting an Administrative Hearing
460.5 Request for an Administrative Hearing
460.6 Agency Responsibilities on Administrative Hearing Requests
460.7 Pre-hearing Conferences
460.8 Notification of Time and Place of Hearing
460.9 Household request for Postponement
460.10 Attendance at Hearing
460.11 Consolidated Hearings
460.12 Denial or Dismissal of a Request for an Administrative Hearing
460.13 Household Rights During the Hearing
460.14 Designation of the Hearings Official
460.15 Power and Duties
460.16 Hearing Decisions
460.17 Timely Action on Hearings
460.18 Implementation of Hearing Decisions
460.19 Continuation of Benefits
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470 Restoration of Benefits (pdf)*
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470.1 Entitlement
470.2 Errors Discovered by the Local Department
470.3 Disputed Benefits
470.4 Computing the Amount to be Restored
470.5 Lost Benefits to individuals Disqualified for an IPV
470.6 Method of Restoration
470.7 Change in Household Composition
470.8 Replacement of Food Stamp Benefits for Food lost in a Household Misfortune
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480 Intentional Program Violation (IPV) (pdf)*
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480.1 Purpose
480.2 Definition of Intentional Program Violation (IPV)
480.3 Penalties
480.31 Additional Penalties- Non-IPV
480.4 Determination of the Commission of an IPV
480.5 Impact of Simplified Reporting on an IPV
480.6 Local Department Responsibility
480.7 Court Referrals and Decisions
480.8 Administrative Hearings versus Court Referrals
480.9 Disqualification Consent Agreement
480.10 Advance Notice for a Disqualification Consent Agreement
480.11 Administrative Disqualification Hearings
480.12 Waiver of an Administrative Disqualification Hearing
480.13 Referral for a Disqualification Hearing
480.14 Scheduling of Hearings
480.15 Pre-Hearing Procedures
480.16 Hearings Procedures
480.17 Hearing the Case
480.18 Failure to Appear ("No-Show") Hearings
480.19 Hearings Decision
480.20 Application of Disqualification Penalties
480.21 Notification of Disqualification
480.22 Reporting on Disqualified Individuals
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490 Claims Against Households (pdf)*
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490.1 Purpose
490.2 Establishing Claims Against a Household
490.3 Types of Overpayment Claims
490.4 Establishing a Claim
490.5 Time Frame for Establishing a Claim
490.6 Calculating the Amount of a Claim
490.7 Trafficking Related Claims
490.8 Initiating Collection Action
490.9 Failure to respond to a Demand Letter
490.10 Acceptable Forms of Payment
490.11 Methods of Collecting Payment
490.12 Collection of Multiple Claims
490.13 Failure to Comply with a Payment Schedule and Determining Delinquency
490.14 Administrative Hearings and Claims
490.15 Criteria for terminating Collection Action
490.16 Household Repayment Responsibility
490.17 Claim Compromise
490.18 Re-applicants and Unpaid Claims
490.19 Central Collections Unit (CCU)
490.20 Refund of Overpaid Claims
490.21 Claims Discharged Through Bankruptcy
490.22 Interstate Claims Collection
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500 Glossary (pdf)*
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600 Standards (pdf)*
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600.1 Standards for Eligibility and Maximum Allotments
600.2 Formula Calculation
600.3 Deduction Standards
600.4 Determining the Food Stamp Allotment
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999 Index (pdf)*
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