Good news on a recent federal audit

Audits rarely elicit smiles. But today I received good news regarding an annual federal government audit of DHR’s Child Support Enforcement Administration. The U.S. Department of Health & Human Services recently completed a Data Reliability Review of Maryland’s performance i
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Moving More Marylanders From Welfare to Work

One of the perks of being a member of the governor’s cabinet is that you are assigned a pretty good seat for the annual State of the State address in Annapolis. Gov. Martin O’Malley’s speech yesterday recapped many of the administration’s top accomplishments while outlining an aggress
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Taking a hard look in the mirror to improve our Child Support customer service

It’s all too easy to look at a monthly or annual report and reasonably conclude, hey, we’re doing a pretty good job.  For example, last year, DHR’s Child Support Enforcement Administration, or CSEA, collected and dispersed a record $544 million in child support to families. This was a
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