In 2010, DHR’s food stamp error rate _ a key measure of our ability to provide quality customer service _ had ballooned to an unacceptable 7.68 percent. Maryland ranked dead last among the 50 states, and as a result the department was placed into sanction status by the USDA, which adm
We recently closed out the 2012 Maryland Combined Charities campaign pledge drive. Though we are only the fourth largest state agency, once again DHR employees lead all participating state departments in giving. I am proud of you all and appreciate everyone who contributed to making 2
The last four years have been tough for many Maryland individuals and families. A record number of households in need have turned to DHR for help with medical assistance, putting food on the table or paying the heating bill. Yet despite the increased workload this caused, our dedicate
Happy Holidays to everyone! This front-page story in today’s Baltimore Sun is particularly fitting for this time of year and showcases some of the progress that we are making with the kids in our care. Please check it out when you get a moment. The article highlights the tremendous p
Welcome to Ted’s Take, my new _ and official _ blog! At DHR, we take pride in the important work we do, and we are very fortunate to be engaged in the kind of work that can change people’s lives in a very positive way. Through our local departments of social services in each Mar