Audits rarely elicit smiles. But today I received good news regarding an annual federal government audit of DHR’s Child Support Enforcement Administration. The U.S. Department of Health & Human Services recently completed a Data Reliability Review of Maryland’s performance i

In 2010, DHR’s food stamp error rate _ a key measure of our ability to provide quality customer service _ had ballooned to an unacceptable 7.68 percent. Maryland ranked dead last among the 50 states, and as a result the department was placed into sanction status by the USDA, which adm