How to Activate EPiC

Activation of the card is simple and secure. It’s no more difficult than activating a credit card.

  • You’ll receive your card along with instructions on how to activate and use it. Once you receive the card, you can activate online or by calling 1-866-213-4074 toll-free. Once activated, you may use your card.
  • For security reasons you’ll need:
    • the 16-digit number that appears on the face of the card
    • the 3-digit card security number that appears on the back of the card
    • the last four digits of your social security number (or ITIN) or Unique Agency Assigned Identification Number.
  • During the activation process, you’ll be asked to create a personal identification number (PIN). The PIN can be used to make ATM withdrawals and PIN purchases
  • Once the card is activated, you’ll be given the account balance and may begin using it immediately.