The Mission of Child Support Enforcement
Maryland’s Child Support Enforcement Program enables, encourages, and enforces parental responsibility through innovative programs, partnerships, and technology, thereby contributing to child and family well-being.
Why does Child Support Enforcement exist?
Child Support exists
- to raise the standard of living for children by enforcing their right to support from both of their parents
- to reduce or recover welfare costs. Child Support Enforcement operates with these guiding principles
- The best interest of the child is our highest priority.
- We provide equitable and thorough services to all children and families.
- We recognize and work to address the needs of fragile families.
- We ensure that children receive financial support by aggressively pursuing and enforcing the payment of support obligations.
- We build strong and committed partnerships.
- We work to reduce the need for our services.
- We value the teamwork of our staff.
- We continuously improve.
Our Vision for The Future
We positively change the lives of children and families and are, as a result, national leaders among child support professionals.
Click here for information on how to apply for this program.
Customer Rights and Responsibilities
As a Customer of the Child Support Enforcement Administration (CSEA) you have the following rights and responsibilities:
- The right to available services regardless of your race, color, creed, national origin, or as defined by ADA.
- The right to information regarding client rights including a copy of this document and/or an explanation of client rights in a language of your choice, to the extent possible, and access to an interpreter in order to understand exercise and protect your rights.
- The right to have your case record kept private as required by State and Federal laws.
- The right to make suggestions or complaints when you think your services have been delayed or you disagree with a decision.
- The right to get appropriate services that follow State, Federal, and local laws and regulations.
- The right to be treated with respect and courtesy.
- The right to be informed about any fee required in order to receive services.
As a Customer of this agency you have a responsibility to:
- Treat staff with respect and courtesy,
- Give correct and complete information about persons involved in your case,
- Inform CSEA immediately about changes in legal custody, your address, employment, income and health insurance,
- Provide copies of all relevant court orders,
- Attend all scheduled appointments,
- Respond truthfully and timely to letters, notices or other inquiries from the Agency, and
- Notify your local Child Support office before filing any civil or criminal action concerning child support.