Our Mission

The Mission of Child Support Enforcement

Maryland’s Child Support Enforcement Program enables, encourages, and enforces parental responsibility through innovative programs, partnerships, and technology, thereby contributing to child and family well-being.

Why does Child Support Enforcement exist?

Child Support exists

1. to raise the standard of living for children by enforcing their right to support from both of their parents
2. to reduce or recover welfare costs. Child Support Enforcement operates with these guiding principles
• The best interest of the child is our highest priority.
• We provide equitable and thorough services to all children and families.
• We recognize and work to address the needs of fragile families.
• We ensure that children receive financial support by aggressively pursuing and enforcing the payment of support obligations.
• We build strong and committed partnerships.
• We work to reduce the need for our services.
• We value the teamwork of our staff.
• We continuously improve.

Our Vision for The Future

We positively change the lives of children and families and are, as a result, national leaders among child support professionals.
Click here for information on how to apply for this program.

Customer Rights and Responsibilities

As a Customer of the Child Support Enforcement Administration (CSEA) you have the following rights and responsibilities:

• The right to available services regardless of your race, color, creed, national origin, or as defined by ADA.
• The right to information regarding client rights including a copy of this document and/or an explanation of client rights in a language of your choice, to the extent possible, and access to an interpreter in order to understand exercise and protect your rights.
• The right to have your case record kept private as required by State and Federal laws.
• The right to make suggestions or complaints when you think your services have been delayed or you disagree with a decision.
• The right to get appropriate services that follow State, Federal, and local laws and regulations.
• The right to be treated with respect and courtesy.
• The right to be informed about any fee required in order to receive services.

As a Customer of this agency you have a responsibility to:

• Treat staff with respect and courtesy,
• Give correct and complete information about persons involved in your case,
• Inform CSEA immediately about changes in legal custody, your address, employment, income and health insurance,
• Provide copies of all relevant court orders,
• Attend all scheduled appointments,
• Respond truthfully and timely to letters, notices or other inquiries from the Agency, and
• Notify your local Child Support office before filing any civil or criminal action concerning child support.