Locate Sources
Location services are provided to custodial parents who are unable to locate the non-custodial parent for the purposes of establishing paternity, court ordered child support, and/or enforcing a child support order. Custodial and non-custodial parents may request locate information under certain circumstances.
- If a custodial parent is seeking to obtain information for child support purposes, they can contact their local child support agency to assist them in this process.
- If a non-custodial parent is seeking to obtain location information regarding custody or visitation, they can contact the local child support agency for assistance.
- Information from the FPLS is limited to State IV-D agencies or agents/attorneys that represent those agencies to collect child and spousal support; certain courts or agents of the court; and, with limitations, State agencies that administer child welfare or foster care programs.
- In parental kidnapping, child custody, or visitation cases, certain agents and attorneys of the State or the court may request information from the FPLS.
Our agency has access to a number of location resources used to obtain information regarding the whereabouts, assets, and income of the parties used to provide child support services. Our agency is responsible and committed to following all regulations dealing with safeguarding and protection of information.
Below is a list of agencies we use to obtain locate information:
Automatic matching occurs constantly between the National Directory of New Hires (NDNH) and the Federal Case Registry (FCR). However, even with the automatic matching, child support workers may need certain specific locate information not available through the NDNH or FCR. Using the Federal Parent Locator Service, State IV-D Child Support Agencies may request additional employment or benefit information from certain agencies. These Federal agencies accessed by FPLS are considered external locate sources.
