This local office offers the following services.
Adoption Services
Focuses on developing profiles of children and the placement of children who are legally free to be adopted. Adoption services are provided to relatives and non-relative caretakers. Post adoption services may include a monthly subsidy and medical assistance.
♦ For more information call: 410-897-3930
Adult Protective Services (APS)
Serves persons aged 18 and over who are unable to protect their own interests or are at risk of abuse, neglect and/or exploitation. Adult Protective Services provides investigative services to protect the health, safety, and welfare of vulnerable adults.
Child Care Program
Also known as Purchase of Care (POC), coordinates child care services for eligible families and ensures payment to day care providers. Child Care services are provided to Temporary Cash Assistance (TCA) customers participating in a work activity or a substance abuse treatment program as well as to other low-income working families.
Child Support Enforcement
Mission Statement
Address & Driving Directions
Office of Child Support Enforcement (OCSE)
Patricia M. Feeney, Administrator
Location:
2nd Floor – 44 Calvert Street
Annapolis, MD 21401
Public Telephone Number: (800) 332-6347 (local)
Fax Number: (410) 222-2804
Mailing Address:
P.O. Box 1870
Annapolis, MD 21404
Hours of Operation:
8:00 a.m. – 4:00 p.m.
Monday through Friday
How to Apply for Services
This regulation includes any child support case formerly supervised by the Office of Child Support Enforcement (OCSE) but now closed, or to any case closed because the custodial parent failed to cooperate in the filing or settlement of the case. It also applies to any case received as a result of a privately obtained court order requiring payment through Office of Child Support Enforcement(OCSE).
Please complete the attached Application for Services, Service Agreement, and Notice of Legal Representation. Return it to Office of Child Support Enforcement, P.O. Box 1870, Annapolis, MD 21404. You may send a certified or cashier’s check or money order through the mail, or you may pay in person by cash, certified or cashier’s check or money order. Personal checks are not accepted. The certified or cashier’s check or money order should be made payable to Office of Child Support Enforcement. Please indicate APPLICATION FEE on your payment. Do not send cash through the mail.
Please provide all the information requested on the application, including each person’s complete name, address (including zip code), birth date, race, sex, and Social Security number. If you are separated or divorced from the absent parent, you must provide a copy of any separation agreement and/or divorce decree. If there are any orders for custody, paternity, including affidavits of parentage, etc., you must provide a copy. If you do not have the needed information, there may be delays until it is obtained.
Our office must have a valid address for the absent parent before we can proceed on your behalf. If you have a good home or work address for the absent parent, indicate this in writing on the form. If you need locate services, you must indicate this on the form, and the application will be referred for Location activities.
When your application has been processed, and a confirmed address for the absent parent is provided, you will be contacted regarding filing your case or enforcement of your order.
You must complete a separate form for each person from whom you want support. However, only one (1) $25.00 application fee is required.
Frequently Asked Questions for Non-Custodial Parent/Payor
How is my child support amount determined?
I am living with/married to someone else now. Does her/his income count?
The obligee is living with/married to someone else now. Shouldn’t that person’s income count too?
My girlfriend/boyfriend/new spouse has a child which I am supporting. Can I get credit for supporting them since he/she lives with us?
The child support will automatically come out of my paycheck, won’t it?
How long before my employer starts making deductions?
My child support is deducted from my wages. When can the Office of Child Support Enforcement(OCSE) expect to receive my payment?Employers deduct child support payments according to the method/frequency by which they pay their employees. While most employers send the child support payments as they are deducted, some send the payments on an end-of-month basis. Check with your employer. AP (7/1/98)
How do I change the amount of my child support?
Can you attach my unemployment or disability checks?
I just had another child with someone else. Shouldn’t I pay less support in this case?
The obligee doesn’t let me see the child(ren). Do I have to pay support?
I received a summons for court. What do I do?
What happens if I don’t pay my child support obligation as ordered by the court?
Can the judge put me in jail if I don’t pay my support on time?
I gave the obligee money last month for school clothes. Shouldn’t that count against my support?
Can I talk to an agent?
How do I change my name, address, telephone number, and/or job information?
I want to be sure my payment was received. What do I do?
I now have custody of the child(ren). Do I still have to pay support?
How can I obtain a copy of my court order?
The obligee is no longer receiving public assistance money. Do I still have to pay child support to the Office of Child Support Enforcement(OCSE)
The obligee wants to close the child support case. What do we do?
I got a notice that my license will be suspended. How can I prevent this from happening?
My driver’s license has been suspended. How do I get it back?
1) Pay the arrearage in full;
2) Pay the child support for six (6) consecutive months;
3) Go to court and have a judge order it to be reinstated. You may also apply for a work restricted license at the Motor Vehicle Administration.
I received a notice that my tax refund has been sent to you. I called the ’800′ number and it hasn’t been applied to my account. Where is my money?
My tax refund will overpay my account. What happens to my overpayment?
My child will still be in high school when he/she turns 18. Is my child still entitled to Child Support?
Frequently Asked Questions for Custodial Parent/Payee
How is my child support amount determined?
Can I get retroactive support?
Can you represent me in custody and visitation matters?
Can you enforce a separation agreement?
How long will it take to process my case?
It’s taking too long to get my court order for child support. I want to hire a lawyer to do this for me. What happens to the case I filed at Office of Child Support Enforcement(OCSE)?
I filed a case to get child support established through the Child Support Enforcement(OCSE). I have no court order yet. I filed a case through the court for custody/visitation. Will Office of Child Support Enforcement(OCSE) continue to pursue my child support case?
I am living with/married to someone else now. Does her/his income count?
He/she lives with/married to someone now. Does her/his income count?
He/she just had another child, but my child(ren) was born first. Shouldn’t my child get more money?
What if he says he’s not the father of my child(ren)?
What if the father fails to voluntarily appear for the blood test?
Do all states handle cases the same?
Will child support automatically come out of the obligor’s paycheck?
My child support is deducted from the obligor’s wages. When can I expect to receive my payment?
He/she is on disability or receiving worker’s compensation. Can you attach that?
He/she is receiving unemployment. Can you attach that?
He/she is paid ‘under the table.’ Can you attach that?
He/she is self-employed. Can you attach that?
Who do I contact if I do not receive payment?
I received a summons for court, but I have no car. What should I do?
Can I talk to an agent?
How do I change my name, address, telephone number?
How do I increase the amount of my child support?
What should I do if the child(ren) go to live with the obligor?
What should I do if the child(ren) go to live with someone else?
I want to close my case. What should I do?
How can I get a copy of my court order?
My TCA (public assistance benefits) just closed. What happens to my child support?
How long will it take to get my support payments?
Why can’t the judge put him/her in jail when he/she doesn’t pay on time?
The obligor’s tax refund was taken and sent to your agency. I called the ’800′ number and it hasn’t been applied to my account yet. Where is my money?
My child will still be in high school when he/she turns 18. Is my child still entitled to Child Support?
Forms
At this time, we cannot accept electronic or e-mailed applications. We apologize for any inconvienence this may cause.
Application For Child Support Services
If you receive Temporary Cash Assistance or Medical Assistance, child support services will be provided free of charge. If not, you will need to fill out the application for child support services with your local child support enforcement office and pay a one-time fee of $25 when you file your application.
Form 980A: Application (pdf)*
Form 980: Information For Support Enforcement Services (pdf)*
Form: Service Agreement (pdf)*
Form: Notice of Legal Representation (pdf)*
*Above files are in pdf format. You will need the Adobe Acrobat Reader to view them. If you do not already have the reader click the Acrobat image below.
News
Letter to Parents
Dear Parents,
As you may have heard, a recent federal law now requires that all states have one central location from which child support payments will be disbursed. In the State of Maryland, this new office is located in Baltimore and is under the direction of the Department of Human Resources, Office of Collections Management. The reasons for this change are: first, to make it easier for payors and employers by having one address to send all payments, and second, to shorten processing time through the use of the latest technology.
The advanced system installed at the centralized location speeds up processing by relying on a computer’s prodigal memory. An actual image of every check is scanned into the system, and with each first scan all of the relative case information is manually entered. After this initial entry simply scanning the routing number will automatically bring up all of the pertinent data connected with that check.
A gradual roll out process by county was developed for the entire state. Anne Arundel County was included in the second wave of the roll out in December 1999. Notice of this change was mailed to payors and to a large percentage of the employers we do business with, advising that payments should be sent to the centralized location starting December 1st. Another mass mailing went out February 1, 2000 and by the end of February, all liens as well as all other payments should all be going to the Baltimore location. But never fear—Office of Child Support Enforcement (OCSE) will continue to process payments made in person at our office or in Court.
Here is the information for mailing payments:
Make checks payable to the “Maryland Child Support Account” and send to:
Maryland Child Support Account
P.O. Box 17396
Baltimore, MD 21297-1396
For payment information please call:
410-962-1110
Inside the Baltimore Metropolitan Area
or
1-800-723-9937
Outside the Baltimore Metropolitan Area
Thanks for your cooperation and patience as we continue to enhance our system in order to ensure that children receive much needed support as expediently as possible.
Sincerely,
Anne Arundel County
Office of Child Support Enforcement (OCSE)
Community Initiatives
The Community Initiatives unit provides outreach programs, services, volunteers and students to the agency. Contact Chris Poulsen, Program Manager at 410-269-4460 or chris.poulsen@maryland.gov
Back-To-School Donor Program
Share that memory by assisting a child who needs help getting ready for the next school year. For 23 years we have helped elementary school children who qualify for Federal Lunch assistance in Anne Arundel County.
Here’s how the program works:
- Donors (individuals, businesses, churches, schools, organizations, and groups) are matched with children in need of school supplies and are provided a standardized list of the required supplies. The donors purchase supplies and backpacks and deliver the items to the Guidance Office at the elementary schools the 2nd week in August.
- On average, school supplies cost between $50 and $75, depending upon the child’s grade in school.
It’s easy to help! Simply fill out the Back to School Donor Form below and submit it to us. Beginning in July, we’ll e-mail you the name of a child (ren) you can help. Please check your SPAM filter for correspondence. For more information, contact the Back to School Program office at 410-269-4462 or Tanya.Steele@maryland.gov .
This is a joint program between the Anne Arundel County Department of Social Services and the Anne Arundel County Public Schools. The program matches donors with children in elementary schools who are in need of school supplies and backpacks. Donors shop and deliver the supplies to the schools in the County. Volunteers staff the office from May until September 1st.
Holiday Sharing
Generous Juror Program
Homeless Resource Day
Homeless Resource Day relies on volunteers and donations from the community. You can help by donating your time, goods, services, or money. Food donations are detailed in the donation flyer. Other non-monetary donations include: socks, underwear, backpacks, personal hygiene items (toothpaste, toothbrush, etc.), disposable wipes, and hand sanitizers (all in trial or travel sizes). Monetary donations can be sent to: Anne Arundel Department of Social Services, 80 West Street, Annapolis, MD 21401, ATTN: Homeless Resource Day. Please visit the Anne Arundel County website at www.aacounty.org/HomelessResource beginning in the late fall of every year for more details on how you can help.
Homeless Services
Please contant Justin Bieler at 410-269-4749 or justin.bieler@maryland.gov for more information.
Mentoring Program
Representative Payee Program
Volunteers/Students
Family Support Services
Assists in the preservation of families and rebuilding of lives to prevent out-of-home placement. Anyone can make a referral, but the family must be willing to accept services.
Food Stamps (FS)
Increases the food purchasing capability of families and individuals. Most persons receiving TCA and TDAP are eligible for Food Stamps, as are others with low income.
Foster Care Services (FCS)
Provides services to court-committed children and to adults who are interested in becoming foster or adoptive parents.
♦ For more information call: 410-897-3930
In-Home Aide Services (IHAS)
Provides services to the elderly, disabled, ill, handicapped and those who need assistance with daily activities in order to remain in their homes. In addition, IHAS provides a parenting and job readiness program.
Medical Assistance (MA)
Provides a federal entitlement program that allows low-income individuals to obtain medical care and treatment.
Project HOME
Manages the Certified Adult Residential Environment (CARE) housing programs and provides supportive housing and case management to disabled adults, including persons with AIDS.
Social Services to Adults (SSTA)
Provides social work services to persons aged 18 years and older who are not caring for children. Case management and crisis intervention services provide customers with links to community resources and internal BCDSS programs.
Temporary Cash Assistance (TCA)
Provides a time limited cash assistance program for families to promote individual responsibility and self-sufficiency.












