G5. Quality of Service Environment

 

 

 

 

 

G5.1

Environmental Quality

 

 

 

 

  • G5.1.01

On site

 

 

  • G5.l.02

DHR Operational Survey

Space Utilization Survey

 

 

  • G5.1.03

N/A - The organization does not provide group, residential or day programs.  See attached “Smoking Policy”

 

 

  • G5.1.04

On Site

 

 

  • G5.1.05

N/A - The organization does not provide, adult day care, day treatment, or any form of residential

 

 

  • G5.1.06

N/A - The organization does not provide dietary services

 

 

 

 

 

G5.2

Access

 

 

 

 

  • G5.2.01

See Local Department Self Studies, the Central Office Does Not Provide Direct Services

 

 

  • G5.2.02

See G5.2.01

Americans w/Disabilities (ADA) Training Manual

Alternative Placement and Accommodation Procedures

ADA Brochure

ADA Newsletter 

Facts about the ADA

 

 

  • G5.2.03

On Site

 

 

  • G5.2.04

See G5.2.02

 

 

 

 

 

G5.3

Compliance with Legal and Regulatory Requirements

 

 

 

 

  • G5.3.01

Narrative

CARE Home Regulation Final Action

 

 

  • G5.3.02

On Site

 

 

 

 

G5.4

Compliance with Health and Safety Codes and Regulations

 

 

 

 

  • G5.4.01

Narrative

Physical Examination

Human Services Aide/Associate I

Accident Investigation Form

 

 

  • G5.4.02

On Site

 

 

  • G5.4.03

On Site

 

 

  • G5.4.04

N/A - The organization does not provide residential services

 

 

 

 

 

G5.5

Functional Safety

 

 

 

 

  • G5.5.01

See Local Department Self Studies, the Central Office Does Not Provide Direct Services

Sample LDSS Procedures  

 

 

  • G5.5.02

Narrative

Maryland Fleet Rules & Regulations

State of Maryland State Vehicle Fleet Policies and Procedures

See Local Department Sample

 

 

  • G5.5.03

Narrative

 

See G5.5.02 for vehicle maintenance and occupant restraint devices

 

Office of the Attorney General Memorandum Risk and Liabilities of Automobile Use

Within Scope of Public Duties

 

State of Maryland Insurance Types

 

 

 

 

G5.6

Facility Safety and Security

 

 

 

 

  • G5.06.01

State Finance and Procurement Section 4-306

 

Department of General Services – Inventory Standards and Support Services Division “Inventory Control  Manual

 

Department of Human Resources Administrative Procedures Manual Section 2 Subject – Ordering Supplies

 

Budget & Finance procurement Procedures, Release 8, Section 10 Subject Quality Assurance Procedures

 

FBI Advisory General Information Bulletin 2000-3 Subject – Suspicious Letter or Package

 

 

  • G5.06.02

Onsite

 

 

  • G5.06.03

Narrative

Maryland Department of General Services – 2006 Annual Report

 

 

 

 

 

G5.7

Emergency Response

 

 

 

 

  • G5.7.01

DHR Continuity of Operations Plan (COOP)

Bomb Threats

DHR Emergency Evacuation Plan for The Saratoga State Center

Shelter In-Place Process

Fire Safety & Bomb Threat Training

Hurricane Disaster Kit

 

  • G5.7.02

On Site

 

 

  • G5.7.03

On Site

 

 

  • G5.7.04

Narrative

Department of Human Resources Work Related Injury Instructions and Forms

Maryland Department of Budget and management Office of Personnel Services &

Benefits Policy – “Accident Leave”

 

 

  • G5.7.05

State Runaway and Abduction Procedures:

 

See G5.01 Fire Safety and Bomb Threats

See G5.4.01 Employee’s Report of Injury and Illness

COMAR 07.05.02.09

 

 

  • G5.7.06

See G5.7.01 (See DHR Continuity of Operations Plan for elements 'a' and 'b' of the standard)

DHR Response Plan to Public Inquiries

DHR Procedures for Addressing Workplace Emergencies

Resource Guide for Hurricane Katrina Victims

Call Tree Procedures & Telecommunications Equipment

 

 

  • G5.07.07

Narrative

See G5.7.06

 

 

 

 

 

G5.8

Contagious and Infectious Diseases

 

 

 

 

  • G5.8.01

 

 

 

  • G5.8.02

N/A – The central does not provide list services, of the services S17, S20, S21 and S26 are provided by local department

 

See G5.8.01 for Central Office Practice

 

See Local Department Samples:            

 

 

  • G5.8.03

See G5.8.02

 

 

  • G5.8.04

On Site

See G5.8.02

 

 

  • G5.8.05

N/A -  The organization does not perform food preparation

 

 

 

 

 

G5.9

Special Health Precautions

 

 

 

 

  • G5.9.01

See G5.8.01 and 02

State of Maryland Child Welfare Services Safety Assessment

Local Department Samples:

 

State of Maryland Home Health Report

 

 

  • G5.09.02

See G5.8.02

 

 

  • G5.09.03

N/A - The organization does not provide food or snacks

 

 

  • G5.09.04

N/A - The organization does not provide residential or child care settings

 

 

  • G5.09.10

N/A - The organization does not provide residential care

 

 

 

 

 

G5.10

Additional Requirements for Residential Facilities